• RRD Benefits Center

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    Visit With a Doctor Remotely 24/7

    Last Updated December 9, 2021

    Telehealth is a convenient, cost-effective alternative when you need non-emergency care after-hours or when you can’t get to a doctor’s office. It’s also a smart way to limit your exposure to COVID-19. No appointment is needed for a virtual health visit.

    When you access your medical vendor’s telehealth service via your smartphone or computer, you’ll visit with a physician who can evaluate, diagnose and treat your health issue. Telehealth doctors can even write and send prescriptions to your local pharmacy when appropriate.

    Common conditions treated via telehealth include:

    Related Information

    Know Where to Go for Medical Care: You can save time and money when you know where to go based on the care you need.

    Be a Wise Health Care Consumer: Understanding how to choose and use health care wisely can help you get the most out of your benefits.

    • Acne
    • Allergies
    • Bronchitis
    • Cold and flu
    • Constipation
    • Cough
    • Diarrhea and vomiting
    • Earache
    • Fever
    • Headache
    • Infections
    • Insect bites
    • Nausea
    • Pink eye
    • Rash
    • Respiratory problems
    • Sinus infection
    • Sore throat

    BCBSIL members: Contact MDLIVE® at 1-888-676-4204, MDLIVE.com/bcbsil or download the app.

    Telehealth & COVID-19

    If you have symptoms of COVID-19, telehealth doctors can assess your condition and help determine the necessary next steps. If you are suffering from other common medical conditions, telehealth doctors can provide care while minimizing your exposure to contagious viruses like COVID-19.