Visit With a Doctor Remotely 24/7

Last Updated December 29, 2025

Telehealth is a convenient, cost-effective alternative when you need non-emergency care after-hours or when you can’t get to a doctor’s office. No appointment is needed for a virtual health visit.

When you access your medical vendor’s telehealth service via your smartphone or computer, you’ll visit with a physician who can evaluate, diagnose and treat your health issue. Telehealth doctors can even write and send prescriptions to your local pharmacy when appropriate.

Common conditions treated via telehealth include:

  • Acne
  • Allergies
  • Bronchitis
  • Cold and flu
  • Constipation
  • Cough
  • Diarrhea and vomiting
  • Earache
  • Fever
  • Headache
  • Infections
  • Insect bites
  • Nausea
  • Pink eye
  • Rash
  • Respiratory problems
  • Sinus infection
  • Sore throat

BCBSIL members: Contact MDLIVE at 1-888-676-4204, MDLIVE.com/bcbsil or download the app.

Coupe members: Contact MDLIVE at 1-800-400-MDLIVE