Medicare-Eligible Retirees

Last Updated January 27, 2022

Good health is important to a happy retirement and living life to the fullest.

RRD Medical Coverage

If you are eligible for Medicare, you are automatically covered by Medicare Part A (hospital care). You must be enrolled in Medicare Part B (physician services) to participate in the company‐sponsored group Medicare Advantage plan (also known as Medicare Part C).

What You Need to Know About RRD Medical Coverage

  • Your medical benefits are provided through UnitedHealthcare (UHC).
  • Because this is a Medicare Advantage plan:
    • When you use the plan, your benefits are “assigned” to UHC, which is then responsible for paying your claims.
    • Your medical coverage is not secondary to Medicare, so there is no coordination of benefits to worry about.
  • You can visit any provider you choose, in or out of the UHC network, and pay the same share of the cost as long as the provider accepts Medicare.
  • If you are a new enrollee in the RR Donnelley Retiree Group Health Program, make sure you have on file with the Benefits Center:
    • A valid Health Insurance Claim Number (HICN) — also known as your Medicare claim number — or a Medicare Beneficiary Identifier (MBI).
    • An actual street address (not a P.O. box). Contact the RRD Benefits Center if you are unsure of your address on file.

NOTE: When you see “plan” in materials you receive from UHC, it means the UnitedHealthcare Group Medicare Advantage (PPO) plan. References to “plan sponsor” in materials you receive from UHC mean the R.R. Donnelley & Sons Company Retiree Welfare Benefits Plan, the plan administrator or the company, depending on the context.

Questions about Medicare Advantage?

Visit UHC or call 1-866-868-0286, 8 a.m. to 8 p.m. local time, 7 days a week.

RRD Prescription Drug Coverage

Prescription drug benefits are provided by SilverScript Insurance Company as part of the RRD-sponsored group Medicare Part D program.

Tips for Using Your Prescription Drug Benefits

  • Retail: You can refill a retail prescription when 85% of your existing prescription has been used.
  • Long-term/maintenance medications:
    • You can purchase up to a 90-day supply of medication at retail, as long as you fill your prescription at a participating pharmacy.
    • You can refill a mail-order prescription when 75% of your existing prescription has been used.
  • Consent for prescriptions: You must provide consent for prescriptions you do not initiate yourself, such as auto-refills, “e-prescribing” by your doctor and your doctor’s office calling in a prescription. Make sure your phone number is on file with SilverScript so they can contact you to obtain consent. If they do not receive your consent, the prescription will be held, and you will need to contact SilverScript to release the prescription(s). Your drugs will not ship automatically.
  • Diabetic testing supplies:
    • Using retail does not change your coverage or the process to receive these supplies under the RR Donnelley Retiree Prescription Drug Program. And, as a reminder, you can purchase a 90-day supply at retail.
    • If you use mail-order for diabetic testing supplies, note SilverScript is not an authorized supplier. Due to Medicare requirements, you must use an authorized supplier for mail-order or ask your doctor to submit your prescription for retail.

Save Money on Your Prescription Medications

You can save money on your medications when you use Rx Savings Solutions, a confidential online tool that searches for lower-cost options for your prescribed medications.

Questions About Prescription Drug Coverage?

Contact SilverScript at CVS Caremark or call 1-855-313-9445.