If you’re enrolled in an RRD national medical option, you have access to telehealth services through your medical vendor, Blue Cross and Blue Shield of Illinois (BCBSIL).
Telehealth is a convenient, cost-effective alternative when you need non-emergency care after-hours or when you can’t get to a doctor’s office. It’s also a smart way to limit your exposure to COVID-19. No appointment is needed for a virtual health visit.
When you access your medical vendor’s telehealth service via your smartphone or computer, you’ll visit with a physician who can evaluate, diagnose and treat your health issue. Telehealth doctors can even write and send prescriptions to your local pharmacy when appropriate.
Common conditions treated via telehealth include:
- Cold and flu
- Diarrhea and vomiting
- Insect bites
- Pink eye
- Respiratory problems
- Sinus infection
- Sore throat
BCBSIL members: Contact MDLIVE® at
download the app.
Telehealth & COVID-19
If you have
symptoms of COVID-19, telehealth doctors can assess your condition and help determine the necessary next steps. If you are suffering from other common medical conditions, telehealth doctors can provide care while minimizing your exposure to contagious viruses like COVID-19.