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​Contacts


General Benefits Information

RRD Benefits Center

rrd.bswift.com

1-877-RRD-4BEN (1-877-773-4236)

Monday – Friday, 7 a.m. – 7 p.m. CT

Medical Benefits

Blue Cross and Blue Shield of Illinois (BCBSIL)

bcbsil.com/rrd

1-800-537-9765

Monday – Friday, 7 a.m. – 7 p.m. CT

Dean Health Plan

deancare.com

1-800-279-1301

Monday – Friday, 7:30 a.m. - 5 p.m. CT

Kaiser Permanente

kp.org

1-800-464-4000 (California)

1-800-813-2000 (Oregon)

Monday – Friday, 8 a.m. - 5 p.m. PT

CVS Caremark

Prescription Drug

caremark.com

1-866-273-8402

24 hours a day, 7 days a week

Livongo

DIABETES & HYPERTENSION PROGRAMS

welcome.livongo.com

1-800-945-4355

24 hours a day, 7 days a week

Rx Savings Solutions

PRESCRIPTION SAVINGS PROGRAM

myrxss.com

1-800-268-4476

Monday - Friday, 7 a.m. - 8 p.m. CT

Dental Benefits

Cigna

mycigna.com

1-800-656-1691

24 hours a day, 7 days a week

Vision Benefits

EyeMed

eyemed.com

1-866-723-0514

Monday – Saturday, 6:30 a.m. – 10 p.m. CT;
Sunday, 10 a.m. – 7 p.m. CT

Disability Benefits

The Hartford

abilityadvantage.thehartford.com

1-866-271-0744

Monday – Friday, 8 a.m. – 8 p.m. CT

Supplemental Health Care

MetLife

metlife.com/mybenefits

1-800-GETMET8 (1-800-438-6388) for plan questions

1-877-RRD-4BEN (1-877-723-4236) for eligibility, deduction and general information

Monday – Friday, 7 a.m. – 10 p.m. CT

Life & Accident Insurance

MetLife

metlife.com/mybenefits

1-800-638-6420

Monday – Friday, 7 a.m. to 10 p.m. CT

Health Savings Account (HSA)

HealthEquity

healthequity.com

1-844-281-0928

24 hours a day, 7 days a week

Flexible Spending Accounts (FSAs)

HealthEquity

healthequity.com

1-844-281-0928

24 hours a day, 7 days a week

Employee Assistance Program (EAP)

SupportLinc

supportlinc.com (Code: rrd)

1-888-881-LINC (1-888-881-5462)

24 hours a day, 7 days a week

RRD Savings Plan

Empower Retirement

empower-retirement.com

1-844-243-4773

Monday – Friday, 7 a.m. - 9 p.m. CT