Contacts
Last Updated December 29, 2025
General Benefits Information
Medical Benefits
Blue Cross and Blue Shield of Illinois (BCBSIL)
Monday – Friday, 7 a.m. – 7 p.m. CT
Dean Health Plan
Monday – Thursday, 7:30 a.m. – 5 p.m. CT;
Friday, 8 a.m. – 4:30 p.m. CT
Kaiser Permanente
Monday – Friday, 8 a.m. – 6 p.m. PT
Washington
Monday – Friday, 8 a.m. – 6 p.m. PT
teladochealth.com/expert-care/condition-management/hypertension
(Registration code: RRD)
1-800-Teladoc (1-800-835-2362)
24 hours a day, 7 days a week
Twin Health for Diabetes Support
Wondr Health
Dental Benefits
Vision Benefits
EyeMed
Group #9824152 (EyeMed Basic Plan)
Group #1002657 (EyeMed Enhanced Plan)
Monday – Saturday, 6:30 a.m. – 10 p.m. CT; Sunday, 10 a.m. – 7 p.m. CT
Disability Benefits
Lincoln Financial
www.lincolnfinancial.com (Company Code RRDONNELLEY)
Monday – Friday, 7 a.m. – 9 p.m. CT
Supplemental Health Care
1-800-GETMET8 (1-800-438-6388) for plan questions
1-877-RRD-4BEN (1-877-723-4236) for eligibility, deduction and general information
Monday – Friday, 7 a.m. – 10 p.m. CT
Life & Accident Insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Paytient
Employee Assistance Program (EAP)
RRD Savings Plan
Benefits Coordination Service
Fidelity Medicare Services
Monday – Friday, 7:30 a.m. – 7 p.m. CT