BCBS Advocacy & Support
Blue Cross and Blue Shield of Illinois (BCBSIL) can help you and your family get the care you need and live a healthy life. (These programs are not available to BCBS Coupe PPO members.)
February 18, 2026
Health Advocacy Solutions
Your RRD medical coverage through BCBSIL (except BCBS Coupe PPO) includes Health Advocacy Solutions, a FREE service to help you and your covered family members with all your health care matters, including mental and behavioral health issues.
A health advocate is available 24/7 to help you and your covered family members:
- Understand and use your health benefits
- Find high-quality, cost-effective providers
- Earn Member Rewards for making smart health care choices
- Schedule your appointments
- Find answers to your health questions
- Sort out a new diagnosis and next steps
- Deal with claims issues
- And more!
Watch a short video to see how a health advocate can help you get the most from your benefits.
Member Rewards
Well onTarget is designed to help you make healthy choices and reach your wellness goals. Through Well onTarget, you can:
- Check your health status by taking a health assessment.
- Access videos, podcasts, self-directed courses and other tools to improve your health and well-being.
- Work with a coach to set and reach goals, like losing weight, improving your blood pressure and quitting tobacco.
- Track your progress with built-in tracking tools.
- Earn Blue Points when you take a health assessment, link a fitness device, complete a self-directed course or work with a health coach. You can redeem your points for books, music, sporting goods, etc.
- Get unlimited access to a nationwide network of fitness centers at discounted rates.
- And more!
Learn about:
- Member Wellness Portal and Fitness Program
- Earning and Redeeming Blue Points
- Wellness Coaching
- Digital Self-Management Programs
- BurnAlong Fitness Program
Register and get started at wellontarget.com.
Well onTarget
Well onTarget is designed to help you make healthy choices and reach your wellness goals. Through Well onTarget, you can:
- Check your health status by taking a health assessment.
- Access videos, podcasts, self-directed courses and other tools to improve your health and well-being.
- Work with a coach to set and reach goals, like losing weight, improving your blood pressure and quitting tobacco.
- Track your progress with built-in tracking tools.
- Earn Blue Points when you take a health assessment, link a fitness device, complete a self-directed course or work with a health coach. You can redeem your points for books, music, sporting goods, etc.
- Get unlimited access to a nationwide network of fitness centers at discounted rates.
- And more!
Learn about:
- Member Wellness Portal and Fitness Program
- Earning and Redeeming Blue Points
- Wellness Coaching
- Digital Self-Management Programs
- BurnAlong Fitness Program
Register and get started at wellontarget.com.
MyEvive
MyEvive is a personal online health hub that makes it easy to find, organize and use your RRD health benefits, including pharmacy, dental and vision. You'll get personal care reminders, custom health alerts and more sent to your email or mobile device.
Learn more here or by calling the number on the back of your BCBSIL member ID card.
Condition Management
BCBSIL can help you manage chronic health conditions, such as asthma, diabetes, coronary artery disease and congestive heart failure. Contact BCBSIL at 1-800-537-9765 to learn about the programs available to you.
Headway
Get help to find the right licensed therapist or psychiatrist to support you in your mental health journey. Headway makes it easy to find and schedule an appointment with an in-network provider. Many providers offer in-person and virtual sessions, as well as appointments within 48 hours. (Headway is currently available in several states and the District of Columbia.)
Maven
Maven aims to raise the standard of women’s and family health care by providing support for:
- Fertility and family building
- Maternity and newborn care
- Parenting and pediatrics
- Menopause and midlife health
Sign up for free to get:
- Unlimited coaching and education from top-rated providers. Your Care Advocate will answer your questions and help you get the most out of Maven.
- Support 24/7 via video chat or message with 30-plus types of providers, including OB/GYNs, lactation consultants, pediatricians and wellness coaches.
- Access to a library of MD-approved articles and daily tips, as well as virtual classes.