Know Where to Go for Medical Care
Last Updated December 14, 2022
You can save time and money when you know where to go based on the care you need.
| WHEN YOU NEED | CONTACT |
COST |
| Free advice and answers to your health care questions | Your medical vendor’s nurse line to talk to a registered nurse 24/7 BCBSIL: 1-800-299-0274 |
FREE |
| Routine and preventive care | Your primary care doctor, who will work with you to make sure you get the right preventive care, manage any chronic conditions, and improve your overall health and well-being | $ |
| Care after-hours or when you can’t get to the doctor | Your medical vendor’s virtual health service to consult with a doctor online or by phone anywhere and anytime BCBSIL MDLIVE: 1-888-676-4204, MDLIVE app or MDLIVE.com/bcbsil |
$ |
| Immediate attention for a non-emergency condition | Urgent care center |
$$ |
| Emergency care for a critical or life-threatening condition | 911 or the nearest emergency room |
$$$ |