• RRD Benefits Center

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    Be Kind to Your Mind: Find Support for Your Mental Well-Being

    Last Updated April 25, 2024

    About half of all adults in the U.S. will experience a mental health concern at some point in their lifetime. Seeking care from a mental health expert can help you deal with challenges and manage your emotions. If you need support and aren’t sure how or where to begin, here’s information to help you.

    “Your Guide to Mental & Emotional Wellbeing”
    This guide provides a comprehensive overview of the resources and tools available to you and your covered family members as part of your RRD benefits. It also includes information on overcoming barriers to care, how to take control of your own well-being journey, crisis resources, terms to know, and more.

    SupportLinc Employee Assistance Program (EAP)
    RRD’s EAP, SupportLinc, offers free and confidential support 24/7. When you contact SupportLinc, a licensed clinician will provide in-the-moment support and connect you or your immediate family members to appropriate resources. Other SupportLinc options include:

      • Free counseling — You can get up to five no-cost counseling sessions, in person or via video, for support related to stress, depression, anxiety, work-related pressures and more.
      • Behavioral Health Resources — Download the eConnect app for resources on mental health concerns such as anxiety, grief and stress; personalized tools and resources to improve emotional wellbeing and help you develop skills in areas like mindfulness, sleep and anger management; a summary of your EAP and available resources; and the option to immediately connect with a licensed counselor.
      • Mental Health Navigator — Complete a short survey and receive a personalized report. SupportLinc will outline care options and help take the guesswork out of mental health.
      • Text therapy — Textcoach via the eConnect app provides on-the-go counseling. Communicate with a coach to address stress, anxiety, relationship issues and more. Each household member receives five weeks of unlimited texting per issue, per year.
      • Digital cognitive behavioral therapy (dCBT) — Animo is an online platform that offers evidence-based resources for meaningful behavioral change through dCBT. dCBT modules were developed by a team of clinical psychologists, counselors and cognitive behavioral experts.
      • Digital group support — Meet with people experiencing similar challenges through digital group therapy.

      Blue Cross Blue Shield of Illinois Resources
      Your National Medical Program option from BCBSIL includes access to mental health care. You and your covered family members can get support for issues such as depression, anxiety, substance use, ADHD/ADD, autism spectrum disorder, bipolar disorder and eating disorders. To find an in-network provider who can help you, log in to bcbsil.com and select “Find Care.” Your BCBSIL option also includes:

        • Confidential online programs with optional coaching support at no added cost to you, including Learn to Live. Log in at bcbsil.com, then go to “Wellness” to learn more.
        • Virtual care from a board-certified therapist or psychiatrist. Visit members.mdlive.com/bcbsil to schedule an appointment.
        • Well onTarget has articles, videos, tools and trackers to help you live healthy and well.
        • Headway for help finding the right licensed therapist or psychiatrist to support you in your mental health journey. Headway makes it easy to find and schedule an appointment with an in-network provider. Many providers offer in-person and virtual sessions, as well as appointments within 48 hours. (Headway is currently available in several states and the District of Columbia.)

        Kaiser Permanente Resources
        If you’re enrolled in a Kaiser regional medical option, you have access to health resources to support your mental well-being, including healthy lifestyle programs, wellness coaching, health classes and self-care apps.

        Therapist, Psychologist or Psychiatrist — What’s the Difference?

        Therapists are mental health professionals who provide counseling and support for various emotional and psychological issues through talk therapy. Psychologists hold advanced degrees in psychology and specialize in understanding human behavior and mental processes. They can offer therapy, conduct psychological assessments, and engage in research. Psychiatrists are medical doctors who specialize in mental health. They can diagnose mental disorders, prescribe medication, and provide therapy, often focusing on the biological aspects of mental health.

        Despite their differences in training and approach, therapists, psychologists and psychiatrists share the common goal of helping individuals improve their mental health and well-being. They all possess the expertise to provide support, guidance and treatment for various mental health concerns. Additionally, they can all offer valuable insights, coping strategies and personalized interventions to help individuals manage challenges and lead healthier, more fulfilling lives.